Industrial lead generation is the lifeline for manufacturers, distributors and engineering companies when it comes to accelerating their pipelines and growing sales. However, turning new leads into sales is not straightforward or simple. Just like the hit movie, it’s complicated!
There are many reasons for the failure of industrial lead generation to convert into wins in long and complex sales cycles. Before I go into those, let me give you three real-life examples of conversations that I have had with industrial companies.
Example #1: The Head of Business Development for a manufacturer of compressed air dehydrators said to me, “My sales team can tell if a lead is qualified or not within five minutes of talking to someone.”
The problem was that his sales team wasn’t receiving enough of those calls and they were having a hard time getting in front of the right decisionmakers to make that qualifying decision. Sales were down as a result and they needed to fill their pipeline with more leads.
Example #2: The North American Sales Manager of an engineering company that designed custom-engineered skid-mounted modular process systems for the upstream Oil & Gas industry said, “We don’t talk to leads until we receive an RFQ/RFP.”
He didn’t want to sell on price because the company’s strength was in providing engineered solutions. Unfortunately, it was too late for his team to start talking about their expertise because the buyer had already reached the final stage of his/her buying decision. S/he wanted all vendors to conform to a given set of specifications so it was easier to do an apples to apples comparison of bids based on price and lead-time.
Example #3: The President/Owner of a Leak Detection and Repair (LDAR) services company that primarily targeted refineries and petrochemical companies, emailed me to say, “I want to meet the right people and if necessary, jump on a plane to go anywhere, but I don’t know who to meet.”
This client had tried email blasts to rented lists and telemarketing companies to set appointments. Neither of those tactics produced results for him. He was desperate for new leads.